privacy policy
Last updated: 23rd September 2026
who i am
This website is run by Rachael Leader trading as Rachael Rose, based in Leicestershire, UK. When this policy says "I" or "me", that's who it means. I'm responsible for the personal information you share through this site.
Contact: hello@itsrachaelrose.com
what i collect, and why
WHEN YOU...
Sign up to the Sunday letter or a waiting list
Your email, sometimes your first name
Send you what you signed up for. You can unsubscribe from any email.
Send an enquiry or contact form
Name, email, and what you tell me
Reply to you.
Book a 1:1 session
Name, contact details, payment details (handled by the payment provider), and your answers to the intake form
Run the session safely and well.
Apply for or book a retreat
Name as on your passport, contact details, and anything you tell me about your health or diet
Assess your place and plan the retreat safely.
Browse the site
Cookies and basic analytics
Keep the site working and understand which pages are used. See "cookies" below.
I COLLECT
SO THAT I CAN
the legal basis
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Consent — for emails like the Sunday letter. You tick a box to agree, and you can withdraw at any time.
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Contract — when you book a session or a retreat, I need your details to deliver it.
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Legitimate interests — replying to enquiries you've sent, and keeping basic records.
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Explicit consent for health information — anything you share about your physical or mental health is treated as sensitive. I only use it to keep you safe during a session or retreat, and only with your explicit agreement.
who else sees it
I don't sell your information, and I don't share it with anyone for their own marketing. Some services help me run the site, and they handle data on my behalf:
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Wix — hosts the website, forms, bookings and emails
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Payment provider, e.g. Wix Payments / Stripe / PayPal — processes payments; I never see your full card details
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Zoom for online sessions,
For a retreat, I'll share your name and any dietary or health information you've agreed to share with the venue and co-facilitators, only as far as they need it to look after you.
how long i keep it
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Mailing lists: until you unsubscribe
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Enquiries: 12 months after we last spoke
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Session and retreat records: 6 years, for tax and insurance purposes
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Health information: deleted 6 months after the session or retreat, unless you ask me to keep it for future bookings
your rights
You can ask to see the information I hold about you, correct it, delete it, or stop me using it for marketing. Email [your email] and I'll respond within a month. If you're unhappy with how I've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
cookies
This site uses cookies to work properly and to show me how it's used. Non-essential cookies are only set if you agree through the cookie banner, and you can change your mind at any time.
changes
If this policy changes, the updated version will be here with a new date at the top.